Through Stewart Brand’s work, beginning with How Buildings Learn (one of my favorite books) and his work with the Long Now Foundation, I learned to look at time differently, and technology differently, and to think about how time is cooked into everything we do today, especially as regards the ephemeral nature of all the time spent on computers and in online media.
I often refer to this diagram from Brand’s book, The Clock of the Long Now when talking about how we think about time and our world:
So I was interested to learn of Jussi Parikka’s book The Anthrobscene. It is reviewed by Nora Khan, and explained on the Minnesota press site, its publisher:
“Smartphones, laptops, tablets, and e-readers all at one time held the promise of a more environmentally healthy world not dependent on paper and deforestation. The result of our ubiquitous digital lives is, as we see in The Anthrobscene, actually quite the opposite: not ecological health but an environmental wasteland, where media never die. Jussi Parikka critiques corporate and human desires as a geophysical force, analyzing the material side of the earth as essential for the existence of media and introducing the notion of an alternative deep time in which media live on in the layer of toxic waste we will leave behind as our geological legacy.”
— child labor and human trafficking is behind much of the labor providing the ores and minerals used in the making of our machines. The geology behind what we do is usually invisible to us, as so much is. It is important to be reminded. Time and responsibility, indeed.
After my appearance on the podcast Masters of Scale, a lot of people have written to me for advice on managing their communities. Here’s one request and my response, which I posted with permission, in the interest of making the internet a more civilized place.
Things had gotten so bad in this founder’s community, that even employees were thinking of leaving. The team felt hamstrung by their users. He explains:
When we first started our community I was in there posting every day setting the tone. Over the years as the company scaled I chose to spend time on other things beside posting in the forum. Gradually over time things got bad…then really bad…now horrible. 5-10 members of the community have started berating everyone in between posting useful content. Do you have any principles or experiences I can draw upon to think about how to solve this?
Yes, I wrote back, this community has run amok. A garden needs both fertilizer and weedkiller. But most of all it needs a gardener. Go back in and participate as much as before. Community manage with a heavy hand. Promote good people, respond to them. Make them shine. Build good admin tools to silence bad actors.
You have to take a “iron fist in velvet glove” approach; warn borderline cases, and discuss their behavior with them. Often they can be rehabilitated. But for those who will not change: ruthlessly delete the accounts of abusive people, irrespective of their contributions. Keeping 5-10 bad people have undoubtedly lost you dozens, even hundreds, that you don’t even know about. They’ve stifled other people who are still participating and darkened the atmosphere of the whole community.
Community management is art, not science. There is no black and white when dealing with people. Choose your community team carefully, and find people with good instincts. Have all members of the team participate in the community. And be present there yourself.
• An image of Totoro, comprised of the entire screenplay written by hand in Japanese.
• My favorite anecdote from Emma Cline, author of The Girls, interviewed by Vendela Vida at City Arts and Lectures. Cline grew up in a family with 7 children, and on their birthdays each kid would get their very own box of cereal. They’d write their names on the box with a sharpie and guard it with their lives.
• I serve on the board of McSweeneys, the publisher of the Internet Tendency, a humor web site, the McSweeneys Quarterly Concern , a literary magazine, and lots of lots of literary fiction, poetry, non-fiction, children’s books and books that make the world better. The Quarterly and the Books are in actualy, physical print, beacons of beauty in a world starved for gorgeousness. Certainly your holiday gift recipients should have some ideas, some poetry, some love, some beauty?
“I was working for the city as a janitor in a neighborhood elementary school and, in summer, collecting litter in the park alongside the East River near the Williamsburg Bridge. I felt no shame whatsoever in these activities, because I understood what almost no one else seemed to grasp: that there was only an infinitesimal difference, a difference so small that it barely existed except as a figment of the human imagination, between working in a tall green glass building on Park Avenue and collecting litter in a park. In fact, there may have been no difference at all.”
from A Visit from the Goon Squad by Jennifer Egan